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3 Feb 2026

UPI Was Built for Consumers. Merchants Were an Afterthought.

Trilochan Parida
UPI Was Built for Consumers. Merchants Were an Afterthought.
Summary: UPI transformed consumer payments in India, but merchants still face KYC friction, limited current-account access, and weak B2B flows. This article explains why SMEs struggle with UPI and what needs to change.