Frequently Asked Questions

Here are some common questions about SMEPay Payment Pages:

Can I edit my payment page after publishing?

Yes! You can edit the description, cover banner, and checkout fields at any time. Changes are reflected instantly.

Can I pause a payment page?

Yes, you can toggle a payment page from Active to Inactive if you no longer want to accept payments for that specific offering.

Can customers pay without creating an account?

Absolutely. Customers do not need a SMEPay account to pay you. They just fill out your checkout form and pay via their UPI app.

Can I collect custom information?

Yes! You can add custom text, number, and email fields to the checkout form to collect anything from T-shirt sizes to Student IDs.

Can I accept partial payments?

If you leave the "Fixed Amount" field blank during creation, the customer can enter their own amount. This is perfect for donations or flexible service retainers.

Can I use payment pages for donations?

Yes, the "NGO" or "Custom" page types are perfect for this, especially when you allow users to input their own amount.

Can I share payment pages on WhatsApp and Instagram?

Yes! You get a permanent, hosted URL that can be pasted directly into WhatsApp chats, Instagram bios, or linked to buttons on your website.

What happens after a successful payment?

By default, the customer sees a success screen. You can also configure a custom redirect to automatically send them to a WhatsApp group link, a Google Drive folder, or a calendar booking page.